Field Service Technician
Active Date:
Ft. Drum, NY
Security Clearance:

Job Description:

Currently, LNO is seeking a motivated, career and customer-oriented Field Service Technician to join our team in the Ft. Drum, NY Area.

Responsibilities include, but are not limited to: The Joint Battle Command-Platform (JBC-P) is the next iteration of FBCB2 and utilizes many different networking technologies such as IP radio, satellite, and LAN/WAN. The JBC-P Field Service Technician will support the Warfighter worldwide for garrison, exercise, combat operations and contingencies. The JBC-P Field Service Technician shall support pre-deployment exercises with field software sustainment, over- the-shoulder technical assistance, provide on-site diagnostic and corrective actions, and provide capturing and reporting requirements.

  • Subject Matter Expert on all FBCB2 (EPLRS & BFT) in order to provide Commanders and Staff recommendations on how to best leverage FBCB2 systems to meet their operational needs.
  • Attend C6/G6/S6 Shift change briefing, and participate C6/G6/S6 conference calls to identify issues with FBCB2/BFT system outlying sites.
  • Mentoring and advanced technical training for 25Us, 74Bs and 94Bs on capabilities, fault isolation, and repair procedures
  • Assist S6/S4/SSA on replacement LRUs and or entire platform replacement procedures.
  • Works in concert with SSA and CECOM LARS to ensure faulty LRUs are processed and replaced thru the standard army supply system.
  • Provide technical assistance and mentoring of 25Us for uninstall and install of system from like platform to like platform.
  • Assists the S4/G4/PBO during Fielding of new equipment.
  • Ensures all FBCB2 (EPLRS & BFT) equipment are operational and properly accounted for
  • Assistance on developing SOPs for maintaining and tracking replacement parts, cables and equipment turned in for repair.
  • Provides advanced technical training to ensure fault verification
  • Tracks status of all FBCB2 systems and works with unit thru S-4 / G-4 to ensure parts are validated on order to rectify deficiencies.
  • Provide training/troubleshoot of UPPER TI platforms (AIC/IV4TIMS) and be able to explain role functionality/effect on FBCB2 network
  • Provide input on CSMA Server placement.
  • Maintain Master hard drive, when new software is fielded, check hard drive to ensure all maps are loaded that your unit require, before mass hard drive burn.
  • Ensure all hard drives are properly labeled before issuing
  • Ensure that all MT 2011's are properly reported when installed and gain access to the BFT network.

Experience/Skill Requirements:

Basic Qualifications:

  • Be a pro-active, energetic, assertive individual that can work well as part of a team.
  • Individual must also be a self-starter with the ability to function autonomously, in sometimes austere locations, with little or no direct supervision.
  • Must a US Citizen, possess a SECRET security clearance, be worldwide deploy able, have a valid US Drivers License and be able to obtain a valid passport within 30 days of employment. Must be able to clearly and accurately communicate (both verbally and in writing) complex thoughts and ideas.
  • Must be proficient in Microsoft Office suite applications (Word, Excel, PowerPoint, Access, Outlook, and Internet Explorer) used for administrative reporting, training product generation and daily correspondence.
  • Must be comfortable interacting with and mentoring military personnel of all ranks and have the ability to instruct one-on-one or in large/small group classroom environment.
  • Candidates must possess a thorough knowledge of the JBC-P and BFT systems as well as other ABCS Systems to include: EPLRS, SINCGARS, ASIP, JCR, etc.
  • Ability to satisfy the standards of fitness for deployment to the most-demanding regions of the world (standards of fitness include: general physical, mental, and dental health standards, medication requirements, and body mass index (BMI) calculations).

Security Clearance Requirements:

  • Must possess an Active Secret DOD Clearance

LNO exists to serve alongside the Warfighter. We strive to provide quality and value to the customer by employing skilled professionals who understand and anticipate the needs of a changing military landscape and respond with superior service. Everything we do is inspired by our enduring mission to create value and make a difference everywhere we engage.
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